customer care

placing orders

Orders may be placed by calling +1.800.353.7388 Monday through Friday between the hours of 9 AM to 5:30 PM EST, or by sending an e-mail to Orders received up to 3PM EST (1PM EST on Fridays) will be processed and shipped during the same business day, while orders placed after 3PM will be processed and shipped the following business day. At this time we are unable to ship to P.O. or A.P.O. boxes. Frette appreciates your business and we will do our best to respond to all inquiries as timely as possible.

**International shipping charges does not include of any duties, tax or broker fees that may apply and for which the recipient of the shipment will be responsible.**